Job review from Deborah in Montoursvillle, PA 17754
ITG Basement Systems
Montoursvillle, PA 17754
Lycoming County
Tuesday, October 26th, 2010
5 / 5
General Comments: Thank you for all your assistance, especially when we had the last minute issue with testing raised late last week (two days prior to installation) by the realtor. Your salesman was excellent, the office staff amazing - very professional - definitely the only choice I would have made. Thank you again!!!
In addition to the general comments above, our customer was also given the opportunity to rate us in six key areas related to our performance as a company, from initial contact to final cleanup. They rated us on a scale of one to five stars in each category, and had the opportunity to leave comments.
We asked about...
Here's what they thought...
Our Overall Service
Very helpful, especially with the very idiotic realtor we had to deal with.
The First Phone Call
Our Office Staff
Excellent service - went about and beyond to assist with an issue with the idiotic realtor
Our Salesperson and Sales Presentation
Again, excellent - I met with 4 different companies and my sales person was by far and away the top choice - no competition!!! He was curtious, on time, had a sense of humor and had the quote in hand - everyone else said they'd have to get back to me - one never even did! Also this is the best (longest) warrantee offered!!!
Our Installation Crew
The Cleanup Process
