Service review from Moon in Birdsboro, PA 19508 | Reviews and Complaints from Past Customers
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4
/ 5
We asked about...
Here's what Moon thought...
Our Overall Service
I like the work you did, but there were some mistakes and oversights and not sufficient communication at the job site
The First Phone Call
Our Office Staff
Sales Process
Our Installation Crew
the guys were very efficient, and pleasant.
The Cleanup Process
I was not given the chance to remove the decorative rock from my garden prior to the holes being dug, which then churned up a bunch of dirt, and now my rocks are not on top of the soil, but mixed in with it. Also, the mold wasn't cleaned up properly till I made an issue of it.
Here's what Moon thought...
Again, overall pretty good, and the final result should do well for us, but I am not happy with the decorative stone issue and also, there is an extra steel rod hanging out of my basement wall with no anchor, I guess a mistake?
ITG Basement Systems
Birdsboro, PA 19508
Berks County
Saturday, March 13th, 2010
